About
About me
I’m an IT Specialist based in the Philadelphia area, with over 20 years of experience in system administration, security & networking. I also have a passion for web design.
Expert Technical Manager & Service Delivery Specialist
Highly experienced IT professional with a diverse background in management and systems administration within information technology. Specializes in designing, deploying, and managing technology initiatives for successful and efficient workflow. Possesses skills in exceptional project management, communication, organization, and problem solving, with solid experience supporting a large variety of network environments.
Infrastructure Management, System Administration, Cyber Security, Team Leadership, Vendor Management, Network Design, Asset Management, Cloud Strategy, Disaster Recovery, Business Continuity, IT Compliance, Managed Services, SLA Management, MDM, WAN/LAN Configuration, Project Management, Monitoring & Remote Management, Budget Analysis, Virtualization, Microsoft Azure, Microsoft 365, Amazon Web Services, Containerization, Security Solutions.
Skills
Being involved with IT for over two decades has given me the experience and pleasure to work with a wide variety of technical solutions and great people. I love learning about new technology and finding ways to implement it into workflows to improve business efficiency.
Experience
2020-Present
Zentis North America
Director Of Information Technology
· Manage A Staff Of 5 In The IT Department & Oversee Their Daily Workload & IT Projects
· Infrastructure Support For LAN, WAN & Wireless Networks Including VPN
· Designing, Implementing, & Supporting Various IT Solutions
· Network Security (Firewall Management, SSL VPN, MFA, Audit Logs & Reporting Services)
· Windows Domains, Servers, Workstations, Office 365, Installs, Migrations, & Administration
· Backup & DR Solution Administration.
· Image Creation & Deployment
· VMware, & Remote Desktop Services Administration
· Patch Management & Administration
· Project Management & Scope Design
· Asset Tracking & Management
· Hardware & Contract Lifecyle Management
· Responsible For Developing & Documenting Corporate IT Policies & Procedures
· Vendor Management
2014-2020
Abacus IT
Engineering Manager
· Manage A Staff Of 6 In The Engineering Department & Oversee Their Daily Workload & IT Projects
· Built Strong Relationships With Clients To Ensure Satisfaction, Prompt Response Times & High Standards Of SLAs Are Met
· Responsible For The Design, Installation, Maintenance, Security & Operation Of The Network & Computer Systems At Abacus As Well As Our Customer Base
· Designing, Quoting, Implementing, & Supporting IT Solutions For Multiple Environments To Maximize Productivity
· Project Management For All IT Projects In The Engineering Department
· Responsible For Developing & Documenting Corporate IT Policies & Procedures
· Asset Tracking & Management
· Hardware & Contract Lifecyle Management
· Vendor Management
2006-2014
Abacus IT
Senior Systems/Network Engineer
· Designing, Implementing, & Supporting Virtualization Technologies
· Infrastructure Support For LAN, WAN & Wireless Networks Including VPN
· Network Security (Firewall Management, SSL VPN, IDS/IPS, 2FA, Audit Logs & Reporting Services)
· Windows Domains, Office 365, MS Exchange, SQL Database Installs, Migrations, & Administration
· Backup & DR Solution Installation & Administration.
· Image Creation & Deployment
· Security Endpoint Management
· Citrix, VMware, & Remote Desktop Services Administration
· Provide Both Local & Remote Senior Level Support For The Abacus Customer Base
1999-2006
Delaware Valley Wholesale Florist
Citrix/Systems/Network Administrator
· Support Workstation, Servers, Thin Clients, Barcode Scanning Hardware, Label Printers, LAN, WAN & Wireless Infrastructure
· Provide Help-Desk Support For 200+ End-Users Both Local & Remote
· Citrix Presentation Server Installation, & Administration
· Maintain Vendor Relationships
· Order Hardware Components & Integrate Them Into The Current Infrastructure With Minimal To No Downtime
· Cabling Terminating & Testing
