Hello, my name is

Joe Markle

IT Specialist

About me

I’m an IT Specialist based in the Philadelphia area, with over 20 years of experience in system administration, security & networking. I also have a passion for web design, dogs, & vinyl.

Expert Technical Manager & Service Delivery Specialist

Highly experienced IT professional with a diverse background in management and systems administration within information technology. Specializes in designing, deploying, and managing technology initiatives for successful and efficient workflow. Possesses skills in exceptional project management, communication, organization, and problem solving, with solid experience supporting a large variety of network environments.

What I do

A Few Of My Skills Are Highlighted Below. See My Skills Section For Even More.

System Administration & Management

Responsible for the upkeep, configuration, and reliable operation of computer systems within the corporate network.

Network management & design

Maintain, monitor and manage the network infrastructure and ensure proper functionality and performance.

Network & Information Security

Implement policies, processes and best practice methodology to prevent, detect, and monitor unauthorized access to network resources and company data.

Skills

Administration
95%
Management
97%
Design
90%
Security
95%

Experience

2020-Present

Zentis North America

Director Of Information Technology

· Manage A Staff Of 5 In The IT Department & Oversee The Daily Workload & IT Projects
· Infrastructure Support For LAN, WAN & Wireless Networks
· Designing, Implementing, & Supporting Various IT Solutions
· Network Security (Firewall Management, SSL VPN, MFA, Audit Logs & Reporting Services)
· Windows Domains, Servers, Workstations, Office 365, Installs, Migrations, & Administration
· Backup & DR Solution Administration.
· Image Creation & Deployment
· VMware, & Remote Desktop Services Administration
· Patch Management & Administration
· Project Management & Scope Design
· Asset Tracking & Management
· Hardware & Contract Lifecyle Management
· Responsible For Developing & Documenting Corporate IT Policies & Procedures​
· Vendor Management

2014-2020

Abacus IT

Engineering manager

· Manage A Staff Of 6 In The Engineering Department & Oversee Their Daily Workload & IT Projects
· Built Strong Relationships With Clients To Ensure Satisfaction, Prompt Response Times & High Standards Of SLAs Are Met
· Responsible For The Design, Installation, Maintenance, Security & Operation Of The Network & Computer Systems At Abacus As Well As Our Customer Base
· Designing, Quoting, Implementing, & Supporting IT Solutions For Multiple Environments To Maximize Productivity
· Project Management For All IT Projects In The Engineering Department
· Responsible For Developing & Documenting Corporate IT Policies & Procedures
· Asset Tracking & Management
· Hardware & Contract Lifecyle Management
· Vendor Management

2006-2014

Abacus IT

Senior Systems/Network Engineer

· Designing, Implementing, & Supporting Virtualization Technologies
· Infrastructure Support For LAN, WAN & Wireless Networks
· Network Security (Firewall Management, SSL VPN, IDS/IPS, MFA, Audit Logs & Reporting Services)
· Windows Domains, Office 365, MS Exchange, SQL Database Installs, Migrations, & Administration
· Backup & DR Solution Installation & Administration.
· Image Creation & Deployment
· Security Endpoint Management
· Citrix, VMware, & Remote Desktop Services Administration
· Provide Both Local & Remote Senior Level Support For The Abacus Customer Base

1999-2006

Delaware Valley Wholesale Florist

Citrix/Systems/Network Administrator

· Support Workstation, Servers, Thin Clients, Barcode Scanning Hardware, Label Printers, LAN, WAN & Wireless Infrastructure
· Provide Help-Desk Support For 200+ End-Users Both Local & Remote
· Citrix Presentation Server Installation, & Administration
· Maintain Vendor Relationships
· Order Hardware Components & Integrate Them Into The Current Infrastructure With Minimal To No Downtime
· Cabling Terminating & Testing

View More Of My Skill Set